Terms & Conditions
Last updated: April 2026
Please read these Terms and Conditions carefully before using this website or engaging with any services offered. By accessing this site or working with Dana Casale, Dana Marbella, or Inbox Confidence, you agree to the terms outlined below.
1. About These Terms
These Terms & Conditions govern your use of this website and any services, digital products, or resources provided by Dana Casale, doing business as Dana Marbella and Inbox Confidence. If you have questions about anything here, feel free to reach out at dana@danamarbella.com.
2. Services
Dana Casale / Inbox Confidence provides email marketing consulting, strategy, and education services. Deliverables, timelines, and payment terms for custom engagements are confirmed in writing before work begins.
Results disclaimer: Email marketing outcomes — including open rates, inbox placement, and revenue — depend on many factors outside our control, including your sending platform, list quality, and audience behavior. We do not guarantee specific results.
3. Payments, Refunds & Cancellations
All purchases made through this website are final. No refunds or cancellations will be issued for any product, service, or digital resource purchased online.
If you have a concern about a charge, please contact us at dana@danamarbella.com and we'll do our best to address it.
4. Intellectual Property
All content on this website — including written materials, frameworks, resources, and templates — is owned by Dana Casale / Dana Marbella Creative / Inbox Confidence unless otherwise noted. You may not reproduce, distribute, or repurpose any of it without written permission.
Work created specifically for a client as part of a paid engagement belongs to the client upon receipt of full payment, unless otherwise agreed in writing.
5. Email List & Newsletter
If you subscribe to our email list, here's what you're agreeing to:
You're opting in to receive email communications from Dana Casale / Inbox Confidence, which may include educational content, updates, and occasional offers.
We will never sell, rent, or share your email address with third parties.
You can unsubscribe at any time using the link at the bottom of any email.
We follow CAN-SPAM, GDPR, and other applicable regulations, and only send to people who have explicitly opted in.
6. Digital Products & Resources
Any free or paid resources — including guides, templates, and checklists — are provided for informational and educational purposes only. They are not a substitute for personalized professional advice. Results will vary based on your specific situation, audience, and implementation.
7. Website Use
You agree to use this website for lawful purposes only. You may not use it in any way that could damage, disable, or interfere with its operation, or attempt to gain unauthorized access to any part of the site or its connected systems.
8. Third-Party Links
This site may link to external websites or tools for your convenience. We are not responsible for the content, accuracy, or privacy practices of any third-party sites.
9. Limitation of Liability
To the fullest extent permitted by law, Dana Casale, Dana Marbella Creative, and Inbox Confidence will not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our services. Our total liability in any matter is limited to the amount you paid for the service in question.
10. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of this site or our services after any changes constitutes your acceptance of the updated terms.
11. Governing Law
These terms are governed by the laws of the State of New York (Suffolk County), without regard to conflict of law provisions.
Questions?
If anything here is unclear, reach out at dana@danamarbella.com. We'd rather talk it through than leave you with questions.